On most orders please allow 10-14 business days for processing.
We can ship RUSH ORDERS on some items within 48 hours PLEASE CALL for availability.
9:00 AM - 5:00 PM EST Mon.- Fri.
(888) 605-2572 Sales or call(321) 676-9885 for Customer Service
SHIPPING TIME SCHEDULE: depends on the item ordered and if we have the item in stock.
We may need time to get all the materials, parts , colors or requested styles in stock from the factory before we can ship.
Normal in-stock, non-custom items can be shipped within 2-3 days.
If you requested a custom item and we have all the materials in stock please allow 7-10 days for shipment.
Other items that need to be special ordered from our suppliers may take 14-20 days for delivery.
Large quantity custom imprinted items over 200 pieces may take 4-5 weeks for delivery.
All orders will be shipped UPS ground or Priority Mail from the U.S. Postal Service unless other arrangements have been made.
International shipments will be shipped Global Air Mail or may be shipped UPS if requested.
FOR INTERNATIONAL SHIPMENTS: We are not responsible for any additional customs, duties or international fees once the packages leaves our warehouse.
RETURN POLICY:
Since all our items are special order and custom made merchandise all sales are final. Items may be exchanged for store credit only if you are not fully satisfied. This credit can be used on any of our 15 websites. We will gladly reproduce any custom order if we made a mistake on our end.
Returns & Exchanges must be approved prior to any merchandise being shipped back. Please contact customer service for an RMA .
Many of our items are hard to find collector items.
In order to carry such a vast array of products some items must be special ordered from the manufacturer. Therefore refund requests are only granted if the item ordered is no longer available or takes longer than 30 days to ship. No exchanges or returns on custom ordered items or materials. We will exchange for store credit non custom items if you are not fully satisfied. If there is a problem or a defect with any item received we will replace that item in a timely manner.
*** Please Note that a 30% Charge will be applied to all Refunds ***
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